What if I don't have my ID card?
If you are the subscriber and you do not have your ID card or enrollment materials and you know the Group/Account number, you can enter your Social Security number in the Member ID field.
If you do not have your ID card or enrollment materials and do not know the Group/Account number, please call Technical Support toll-free at 1-877-844-4999 for further assistance. Technical Support is available Monday through Friday, 8:00AM-10:00PM ET.
Before calling, please remember that only members age 13 or older are allowed to use this website.