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Reset Password
Step 1
Identity
Step 2
Security Question
Step 3
Reset Password
Identity
To start unlocking your account,
please provide the following required
information to confirm your identity.
All fields are required.
Name
(as it appears on your ID card)
Date of Birth
Month
January
February
March
April
May
June
July
August
September
October
November
December
Date
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Member ID
What is this?
Do not include numbers after dash or space in ID (i.e. 1234567-00).
Group/Account Number
Next Step
ID Card Examples
You can find your Member ID on your ID card or in your enrollment materials. If you do not have these materials and you are the subscriber, you can enter your Social Security number instead of your Member ID.
Please note, the cards below are examples only. Your card may look slightly different.
Medical ID Card Example
Dental ID Card Example
Member ID:
Group Number:
Common Questions
What if I don't have my ID card?
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Learn how we keep your information safe.
See our Privacy Policy
